Shipping policy

At Quorvani Mall, we aim to provide a smooth and reliable shipping experience for every customer. Please review our shipping policy below to understand how we process and deliver your orders.

1. Shipping Destinations

We currently ship within the United States only.

We do not offer international shipping at this time. Orders with shipping addresses outside the United States cannot be fulfilled.

2. Order Processing Time

All orders are processed within 2–3 business days after they are placed.

Order processing includes order verification, preparation, and packaging. Orders are not processed or shipped on weekends or public holidays.

During busy periods or holidays, processing may take slightly longer.

3. Shipping and Transit Time

Once your order has been processed and dispatched, delivery typically takes 3–5 business days.

Our estimated shipping timeline is:

Order processing time: 2–3 business days
Transit and delivery time: 3–5 business days
Total estimated delivery time: 5–8 business days

Delivery estimates begin from the date your order is placed and may vary depending on your location, carrier operations, weather conditions, or other unforeseen circumstances.

4. Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Please review your order total carefully before placing your order.

5. Order Tracking

Once your order has been shipped, tracking information will be provided when available. You can use the tracking details to monitor your shipment's progress.

Please allow some time for tracking information to become active after dispatch.

6. Delays and Delivery Issues

Although we aim to deliver all orders within the estimated 5–8 business days, delays may occasionally occur due to weather, carrier disruptions, high shipping volumes, or other circumstances beyond our control.

If your order has not arrived within the expected delivery window, please contact our customer support team for assistance.

7. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, contact us as soon as possible at support@quorvanimall.shop. We cannot guarantee that address changes can be made after an order has been processed or shipped.

8. Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us with your order details so we can help investigate the issue and determine the appropriate next steps.